APPLICATION MANAGEMENT
Operation and Enhancement of an Insurance Core System
A complex application landscape covered multiple lines of business including property, liability, commercial and transport. Coordination effort between business departments and IT was high, and release cycles were long.
Starting Point
A complex application landscape covered multiple lines of business including property, liability, commercial and transport. Coordination effort between business departments and IT was high, and release cycles were long.
Solution
A dedicated recoso team took end-to-end responsibility for the relevant modules: agile development, third-level support, release management and operational stability from one source.
Result
Release cycles were shortened and coordination effort was reduced significantly. Stable operations continued alongside ongoing product development.
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